Our 100% Satisfaction Guarantee to You
Products purchased from Pit Stop Accessories are top quality name brand merchandise and carry the full manufactures warranty. If you are not completely satisfied with your order within 30 days of delivery, You may return the unused product, and we will refund the order total. Return Shipping is at the expense of the customer. Items will not be accepted for a refund past 30 days from delivery date. All items that are returned must be in the same condition as when they were shipped, with all original packing, materials, instructions, accessories and must be complete and in factory packaging. No repackaging will be permitted. Do NOT discard any packaging until you are completely satisfied with the products in your order. Returns can not be granted on products that result from: abuse, alterations, improper use, lack of use, misuse, neglect, normal wear and tear, commercial or heavy use, misuse, unauthorized or improper alternations, repairs, improper care, accidents, disaster, weather, transportation damage or shipping damage. This also includes failure to read and follow the manufactures instructions and guidelines. Products missing UPC codes or serial numbers are Not returnable. Electronic products are Not returnable.
Custom and Special Orders:
The above return policy Does Not include, Custom orders or Special orders. Custom orders and Special orders are Not returnable. Please see Terms, Conditions and Agreements page for more information.
How To Return A Product:
Before returning any product, please send your request by using the Contact form found below for a RMA number. Fill in the forms with as much information as possible and describe the reason for return.
We will acknowledge your return request within 2 business days of receipt. After receiving your RMA number, Repack product with all accessories in its original packing and secure the package with shipping tape. Do Not use Duct tape or Scotch tape. Clearly write the RMA number on the outside of the package. Items without a RMA number clearly written on packaging will be refused.
Product must be shipped within 5 business days of receipt of RMA number. For your protection, use a shipper that provides a way to track your package. Full Insurance is required on all returned shipments. Buyer pays for all shipping and insurance associated with return of any product.
Once product has been received and inspected, a refund for the purchase price, including shipping and handling fee, if any, will occur within 3 – 7 business days.
Return address may vary depending on product, please wait for RMA and address before sending.[contact-form-7 id=”610″ title=”Return Authorization Form”]